Política de privacidad

Privacy Policy

What We Collect
When you visit our store, place an order, or contact us, we may collect personal information such as:

  • name
  • billing and shipping address
  • email address
  • phone number if provided
  • order information
  • payment-related information handled by our payment providers
  • device and browsing data

How We Use Your Information
We use your information to:

  • process and deliver orders,
  • manage payments,
  • provide customer support,
  • communicate about your order,
  • comply with legal and tax obligations,
  • improve our website and services,
  • prevent fraud or misuse,
  • send marketing communications when permitted by law or when you have given consent.

Cookies and Tracking Technologies
We may use cookies and similar technologies to:

  • ensure the website functions properly,
  • analyze traffic and site performance,
  • remember preferences,
  • support marketing or advertising features where consent is required.

Necessary cookies may be used without consent where legally permitted. Analytics, marketing, and advertising cookies will be used only where consent is required and has been provided.

Sharing Your Information
We may share personal information with trusted third-party service providers that help us operate our business, such as:

  • payment processors,
  • shipping and logistics providers,
  • website and hosting services,
  • analytics tools,
  • customer support tools,
  • marketing platforms.

We only share the information necessary for these services to function.

Data Retention
We keep personal information only for as long as necessary to:

  • fulfill the purposes described in this policy,
  • comply with legal obligations,
  • resolve disputes,
  • enforce agreements.

Your Rights
Depending on your location and applicable law, you may have the right to:

  • access your personal data,
  • correct inaccurate information,
  • request deletion,
  • object to or restrict certain processing,
  • request data portability,
  • withdraw consent where processing is based on consent.

To exercise these rights, contact us at support@sakuraoffside.com.

International Data Transfers
Because we serve customers across Europe and may use service providers in different countries, your data may be processed outside your country of residence. Where required, we use appropriate safeguards to protect such transfers.